Last updated: June 12, 2025
Thank you for choosing to work with me.
As a creative professional offering custom video production, photography, editing, and design services, each project is tailored to meet your specific needs. Because of the personalized and time-intensive nature of this work, refunds are generally not provided once a project has begun.
However, I understand that clear communication and mutual satisfaction are key to a successful collaboration. Therefore, please review the following policy regarding refunds:
1. Custom Services
All services offered — including but not limited to video shooting, photo sessions, post-production edits, color grading, and graphic design — are custom and project-based. Once the work begins, time and resources are committed specifically to your project.
2. Refund Eligibility
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A full or partial refund may be considered only if the project has not yet started or if an unavoidable circumstance prevents the project from being completed.
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If a deposit was paid and no work has commenced, a partial refund (minus administrative costs) can be issued upon written request.
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No refunds will be issued for completed services or after project delivery.
3. Revisions and Satisfaction
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Minor revisions are included in most service agreements. If you're not fully satisfied with the result, I encourage open communication to resolve concerns through revisions rather than refunds.
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Please note that revisions do not equate to a full redo of the project unless otherwise agreed upon.
4. Cancellation Policy
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If you need to cancel a project, please notify me as early as possible. Depending on the progress and time invested, a partial refund may be considered at my discretion.
Legal Note
This Refund Policy is for informational purposes and is not intended as legal advice. For specific legal guidance, please consult with a qualified professional.